Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase in our online store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.
When you browse our online store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our online store, new products, and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you imply consent for us to collect and use it for that specific reason only. If we ask for your personal information for other reasons, such as marketing, we will ask you directly for your express consent or provide you with an opportunity to say no.

How do I withdraw my consent?

If you change your mind after giving your consent, you may withdraw your consent at any time for us to contact you, for the continued collection, use, or disclosure of your information, by contacting us at support@happyflops.com

TEXT MARKETING AND MESSAGING

SMS Marketing Terms:
We use an SMS platform subject to the following terms. By accepting our SMS marketing and communications, you agree to these terms.
By entering your phone number at checkout and initiating a purchase, signing up via our subscription form, or using a keyword, you agree that we may send you SMS messages (for your order, including abandoned cart reminders) and promotional offers via SMS. You acknowledge that consent is not a condition of purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc," an EU company with offices in Sofia, Bulgaria, EU. This information will be used to send targeted marketing messages and notifications. When sending SMS messages, the phone number of an SMS operator that delivers them will be used.
If you wish to unsubscribe from receiving text messages and notifications, reply with STOP to any mobile message you receive from us or use the unsubscribe link we provided you in one of our messages. You understand and agree that alternative methods of unsubscribing, such as using alternative words or requests, will not be considered a valid way to unsubscribe. Message and data rates may apply.
For questions, you may text "HELP" to the number from which you received the messages. You can also contact us for more information. Follow the above methods to unsubscribe.
See Privacy Policy and ToS for more information.

DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete the purchase transaction. All payment gateways adhere to the standards set by PCI-DSS and are managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our online store and its service providers.
For more insight, you may read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

THIRD-PARTY SERVICES

Generally, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
Some third-party providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled. Please note that some providers may be located in or have facilities in a jurisdiction different from yours or ours. So, if you choose to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.
For example, if you are located in the Netherlands and your transaction is processed by a payment gateway in the United States, the personal information used to complete the transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies we use. We've listed them here so you can choose whether to opt out of cookies or not.
_session_id, unique token, session, Allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data held, persists for 30 minutes from last visit, Used by our website provider’s internal stats tracker to record the number of visits.
_shopify_uniq, no data held, expires at midnight (relative to the visitor) the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persists for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, session.
storefront_digest, unique token, indefinite, If the store has a password, this is used to determine if the current visitor has access.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at support@happyflops.com.